Frequently Asked Questions
Everything you need to know about shopping for your home at Bme.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes 7-14 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee at checkout. This includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items. Products must be in their original packaging and unassembled condition. Please note that a restocking fee may apply to large furniture returns.
Are your wood products sustainably sourced?
At Bme, we prioritize the planet. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility and long-lasting quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger purchases.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.